WHAT IS FAST-NET'S WORLD PARTS CENTER NETWORK? |
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http://www.worldparts.com
Fast-Net's World Parts Center is an advertisement based parts locator system where participating dealers can place ads for specific parts. People from around the world search the database in order to find price and availability of needed parts. Each time a search is performed our system notifies the participating dealers of the search results. If a match is found ONLY THE DEALER WHO PLACED THE AD IS NOTIFIED. If no match is found, the notice is sent to all dealerships that sell the selected carline. This allows our dealers to contact the customer by phone or email and service his/her parts needs. Here is a sample ad for a set of brake pads for a 1994 Chevrolet Camaro
E-mail Notification
|-------------------- User search request from World Parts Center ----------------|
The dealer who receives this message has the opportunity to do two
things. The user who performed the search is then given the opportunity to fill out an on-line form
which is also e-mailed to all of the participating dealers. This form asks the customer for his name and
phone number, VIN number and most of the information that would typically
be required to correctly look up
a part. Here is a sample of the e-mail message our dealers receive:
Membership is month to month and may be cancelled at any time without penalty Dealers will be notified of any potential issue regarding the loss of preferred membership status via
a formal letter of notice. Member's feedback will be a mechanism that will assist in providing the most
effective network and professional customer service to the people who need parts. Our analysts will
continue to compile information and derive statistics to continually improve our effectiveness in the
marketplace. Some of the results of this feedback will include prequalifying customers, maximizing FNWPC
advertising and maximizing dealer exposure on the Internet. |
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